Text Alerts

SCTC provides simple, two-way access to customer account information and alerting through SMS messages. Available information through text alerts includes billing information and account change information. This service is provided free of charge, is available on any wireless phone, and is easy to use. SMS/Data rates may apply depending on mobile phone carrier.

HELP

Text "HELP" to 866-457-5844 to receive a text with available KEYWORDS to access your account information and a link to more information.

BAL

Text "BAL" to 866-457-5844 at any time to receive a text with your current balance due & the date it is due.

PAY

Text "PAY" to 866-457-5844 at any time to receive a text with your most recent payment posted to your account and when it was posted.

STOP

Text "STOP" to 866-457-5844 at any time to stop receiving text alerts to your mobile phone.

ACCT

Text "ACCT" to 866-457-5844 at any time to receive your account number on your mobile phone.

What is GOCare?

Why should I use text alerts with SCTC?

Will I constantly be getting messages from SCTC?

Will you sell my information to others?

How much will text alerts cost me?

Do I have to use text alerts?

Does Capitalization matter when I am texting SCTC?

What if I get a new mobile number?

How do I Opt-Out of or stop receiving the message alerts?

Which wireless carriers support the text message service?