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Navigating SFN TV Now on a Media Player Main Menu When you first open SFN TV Now, you should see the following options: Full Screen Guide Channels Airing Now Recordings Restart TV Search Settings Exit The Channels List, Guide, Recordings, and Favorites options will be used for easier navigation with your SFN TV Now. Guide The Guide shows a listing of channels and the time they are playing. With SFN TV Now Gen 2, you can look ahead, and you can go back and Replay programs that were airing within the past 24 hours. When going to a program at a future time in the Guide, you will be given options to: View the Channel, which will take you to the channel now. Record Autotune at that time to the channel Add that channel to your favorites. When going to a program at a past time in the Guide, you’ll be given the same options, except for Autotune. You can still Play and Record the channel; however, it must be performed within the last 24-hours. Restart TV Much like going to a program in the past from the Guide, the Restart TV option from the Main Menu shows all programs under their respective channel from the past 24 hours in which you can Play and Record Program Options while in Full Screen 123 Displayes a numeric keypad you can enter the CH REC Opens recording options Restart Circle Restarts the program from the beginning CH with two arrows Tunes to the previous channel you were on EPG CC Episode Program Guide (TV Guide) Closed Captions 4-dots (last icon) DEBUG DATA - WILL NOT BE USED How to Record You can Record from the Guide or from the program you are watching now by hitting the OK button, then highlighting and going to Record. You can record one episode or series. NOTE: RECORDINGS ARE AUTO-DELETED IN 7 DAYS. Favorites From the Main Menu, scroll down and select Settings, followed by Favorites to create a Favorites List. Once you hit OK on Create Favorite List, you will need to press OK again to enter a name for your Favorite List. After you have entered a name, you simply will just scroll down the channels, press OK to add a heart next to your favorite channels, then, press the right arrow key and OK to finish. After you’ve added your channels, to see your Favorites list, we’ll press OK, then press the back button to go back to the Main Menu and go either to the Guide or Channel List. Once you are in the Guide or Channel List, press and hold the back button for 2 seconds, then release. You will then see your Favorites List at the top, simply highlight it and press OK to see your Channels. From here, you can Remove channels from your Favorites List, by pressing OK on one of the programs within the Favorites. To add channels to your Favorites from All Channels, you will follow the same procedure by pressing and holding the OK button on the episode/program for 2 seconds then releasing, followed by Add to Favorites. Get to know your remote! Back to SFN TV Now

SFN TV Now Workshop Dive into the future of streaming at our SFN TV NOW Workshop! In an intimate, hands‑on session limited to just 30 - 35 attendees, you’ll: Experience SFN TV NOW live - see our interface, channels, and on‑demand features in real time Discover why SFN TV NOW is the smartest alternative to cable, with customizable lineups and no hidden fees Get step‑by‑step guidance on installation and troubleshooting from our expert team Enjoy complimentary food and drinks while you mingle and ask all the questions you’ve got Whether you’re a streaming novice or a cord‑cutter pro, this workshop is your backstage pass to everything SFN TV NOW has to offer. Scroll down to reserve your seat - spaces are limited! To begin registration for the workshop, simply click the plus button to increase the number of tickets (guests) who will be attending. NOTE: There is a maximum of 3 per attendee.

Board of Directors Toby Hilton President Serving the area of: Rye Cove/Stanley Town Jimmy McConnell Vice President Serving the area of: Nickelsville Brad Bowen Secretary Serving the area of: Duffield/Pattonsville William Johnson Treasurer Serving the area of: Fort Blackmore Roy Egan Director Serving the area of: Clinchport Keith Davidson Director Serving the area of: Midway/Williams Mill Billy Maness Director Serving the area of: Fairview Luke Osborne Director Serving the area of: Dungannon Chris Presley Director Serving the area of: Daniel Boone/Manville Adam White Director Serving the area of: Big Moccasin Matthew Hill Chief Executive Officer SCTC CEO

Contracts & Agreements SCTC Collections Procedures (PDF) SCTC Digital Entertainment Contract (PDF) PVEC Fiber Equipment Agreement (PDF) Appalachian Broadband Equipment Agreement (PDF)

Local Channel 30 Advertising Packages Residential advertising pricing 7 days without image $7.00 30 days without image $28.00 7 days with image $12.00 30 days with image $33.00 Business advertising pricing 7 days without image $13.00 30 days without image $35.00 7 days with image $20.00 30 days with image $40.00 Public service announcements such as church information, school information, and non-profit organizations may advertise with Channel 30 free of charge. Exclusions apply. Please call us at 452-8484 or email us at channel30@sctc.org if you have questions. Tips Answer these questions in your ad: Who, What, When, & Where Abbreviate. Fewer words makes the ad easier to read. To submit questions or ads via email, send your requests to channel30@sctc.org Channel 30 Weekly Program Schedule **Subject to change without notice.** Sunday 10:55 AM - Gate City United Methodist Church 2:30 PM - Real Virginia News Magazine 3:00 PM - Fellowship Chapel Church 4:00 PM - "Lazy Time Pickin' Parlor" (repeat) Monday 4:30 PM - Real Virginia News Magazine 5:00 PM - Lee Smith Singers 7:00 PM - "Lazy Time Pickin' Parlor" (NEW) Tuesday 10:00 AM - Lee Smith Singers 2:00 PM - "Lazy Time Pickin' Parlor" (repeat) 4:00 PM - Scott County School Board Meeting 5:00 PM - Scott County Board of Supervisors Wednesday 6:45 PM - Holston View Methodist Church 8:00 PM - Gate City United Methodist Church 9:30 PM - Fellowship Chapel Church 10:30 PM - Real Virginia News Magazine Thursday 10:00 AM - Holston View Methodist Church 4:00 PM - "Lazy Time Pickin' Parlor" (repeat) 9:00 PM - Oak Glen Baptist Church Friday 12:00 PM - Scott County School Board Meeting 4:00 PM - Scott County Board of Supervisors Meeting Saturday 11:00 AM - Scott County School Board Meeting 12:00 PM - Real Virginia News Magazine 3:00 PM - Scott County Board of Supervisors Meeting 7:00 PM - Real Virginia News Magazine

Broadband Broadband access brings the world to your finger tips! Stay in touch with loved ones, watch movies, learn new skills, and more with the power of broadband in your home. **Service and speed availability may differ according to service address.** RESIDENTIAL 3M/768K *COPPER LOCATIONS ONLY $39.95 5M/1M *COPPER LOCATIONS ONLY $49.95 100M/100M *FIBER LOCATIONS ONLY $59.95 500M/500M *FIBER LOCATIONS ONLY $79.95 700M/700M *FIBER LOCATIONS ONLY $89.95 1G/1G *FIBER LOCATIONS ONLY $99.95 BUSINESS 5M/1M $59.95 10M/2M $79.95 25M/5M $99.95 50M/5M $149.95 100M/5M $199.95 *All a la carte Internet service is required to carry Inside Wire Maintenance that is an additional $2.00 per month charge. Wireless routers are available to lease for an additional $10.00 per month. *All a la carte Internet service is required to carry Inside Wire Maintenance that is an additional $2.00 per month charge. Wireless routers are available to lease for an additional $5.00 per month.

Home Security Home Security Monthly Pricing Pricing after 1st year reflects a $3.99 Monthly Maintenance Fee. SECURITY ONLY AFTER FIRST YEAR FIRST YEAR With Telephone Service $29.99 per month $33.98 per month With Streamline or Ideal Package $26.99 per month $30.98 per month With Works or Supreme Package $23.00 per month $27.98 per month Home Security & Medical Alert Monthly Pricing Pricing after first year reflects a $3.99 required Monthly Maintenance Fee. Medical Alert Equipment may be purchased for a one-time fee of $149.99 (plus applicable tax) or may be leased for a monthly charge of $4.99. Monthly monitoring charges will apply each month. SECURITY AND MEDICAL ALERT AFTER FIRST YEAR FIRST YEAR With Telephone Service $49.98 per month $53.97 per month With Streamline or Ideal Package $44.98 per month $48.97 per month With Works or Supreme Package $39.98 per month $43.97 per month Basic Security Equipment Pricing Ask about add-ons such as key fobs, smoke detectors and glass break sensors and more. Additional fees will apply. SECURITY AND MEDICAL ALERT 1 Control Panel, 3 Wireless Door/Window Contacts, 1 Wireless Motion Sensor, 1 Wireless Smoke Detector, 1 Keyfob $199.95 DCJS # 11-7231

Business Broadband Consumer Labels

About Us The story of Scott County Telephone Cooperative During the end of the summer of 1951, the Scott County Telephone Cooperative took shape to serve more than 420 square miles of Scott County, Virginia, and 15 square miles of Hancock County, Tennessee. The non-profit cooperative would bring telephone service to the region. The goal was to create the infrastructure needed to promote economic development and quality of life. And while the technology has changed — SCTC now relies on a fast network to provide services to homes and businesses — the mission remains the same. Today, SCTC’s Virginia service area spans Scott, Russell, Wise, Dickenson, and Lee counties. It also includes the city of Norton, Virginia. In Tennessee, the cooperative serves Claiborne, Grainger, Hancock, Hawkins, and Union counties. Services also go far beyond high-quality phone plans. Now, the cooperative offers video, fast broadband internet and an infrastructure capable of meeting tomorrow’s technology needs today. As always, the vision of the SCTC Board of Directors members is to promote economic development and to improve the lives of Southwest Virginia residents. And the board and cooperative continue to take a proactive approach to developing new services. For example, the Broadband Incentive Program, which began in 2010, allowed the cooperative to give more than 500 square miles of Scott County, Virginia, as well as portions of Russell County, Virginia, access to high-speed internet. Similarly, SCTC recently won the bid to construct the Verizon Wireless 4G network upgrade. Just as it first did nearly 70 years ago, SCTC continues to serve its members with the latest technology, superior customer support and a commitment to improving the lives of those in our region.

SFN TV NOW Compatible Device List When signing up for SFN TV NOW through Scott County Telephone Cooperative (SCTC) or Powell Valley Electric Fiber (PVEC Fiber), you have the option of renting a Roku Streaming Stick 4K for an additional $3.00 per month lease fee. With this lease option, you are covered in the event of a faulty unit and free replacement should anything happen to the unit.*(Terms apply) Roku Streaming Devices Roku Streaming Stick 4K Roku Ultra LT Roku Streaming Stick 4K+ Roku Ultra Amazon Devices Amazon Fire TV Cube Fire TV Stick (1st Gen) Fire TV Stick 4K MAX (2nd Gen) Apple Streaming Devices Apple TV 4K Current devices that are unsupported by SFN TV NOW Devices that have been labeled as "Best Effort" by SFN TV Now are devices that the manufacturer no longer supports with Software/Firmware updates to address any issues that have been discovered. SFN TV Now, will attempt to resolve any issues discovered, however, no new builds or updates will be delivered to these devices. With the devices listed here, SFN TV NOW, may continue to work, however, you may encounter issues with audio/video coming out of sync, frequent disconnects, issues with connectivity, etc. Roku Premiere -- 3920X Roku Premiere+ -- 3921X Roku Ultra -- 4640X Roku Ultra -- 4660X Roku Ultra LT -- 4662X Roku Ultra -- 4670X Roku 3 -- 4200X Roku 2 -- 4210X Roku 3 -- 4230X Roku TV -- 5000X 4K Roku TV -- 6000X Roku Streaming Stick -- D000X Roku Express -- 3600X Roku Express+ -- 3700X Roku Streaming Stick -- 3800X Roku Streaming Stick+ -- 3810X Roku Streaming Stick+ -- 3811X Roku Streaming Stick 4K -- 3820X Roku Streaming Stick 4K+ -- 3821X Roku Express -- 3900X Roku Express+ -- 3910X Roku Express 4K -- 3940X Roku Express 4K+ -- 3941X Roku Premiere -- 4620X Roku Premiere+ -- 4630X *Exclusions apply for any intentional damage, including but not limited to misuse, abuse, or neglect of the unit. This also includes damage caused by: Unauthorized modifications or repairs Exposure to extreme heat, liquid, or moisture Physical damage resulting from drops, impacts, or crushing Use of incompatible accessories or power supplies Tampering with or altering internal components Failure to follow manufacturer's recommended usage guidelines This coverage does not extend to cosmetic damage, such as scratches or dents, that do not affect the unit's functionality.