top of page
Important Announcement

 Important Notice: Payment Portal Maintenance

We would like to inform all Scott County Telephone Cooperative and PVEC Fiber customers that our payment portal will be undergoing scheduled maintenance starting April 22, 2024 at 6:00 PM. During this time, the payment portal will be temporarily unavailable. Please note that the duration of this maintenance period is currently uncertain, potentially lasting for two to three days. While the payment portal is offline, we will be unable to process payments through any other means. We would like to apologize for any inconvenience this may cause and appreciate your patience and understanding as we work to improve our services.

SCTC offers several options for paying your bill.

Pay by Phone for SCTC Bill

If your Account Number begins with 0464, you can call 1-866-905-8920.

Pay your bill any time by using SCTC's new interactive phone payment system - a free service to all customers. Simply call 1-866-905-8920 and follow the prompts. Please have your account number from your bill ready.

If you are a first-time user, you will be asked for your secret code. By default, your code is 464 + last 4 digits of the main number listed on your bill. You will then be required to establish a new 4-digit PIN. Once the PIN is authenticated, the system will give you the account balance and payment options.

Pay by Phone for PVEC Fiber Bill

If your Account Number begins with 0474, you can call 1-866-905-8921.

Pay your bill any time by using PVEC Fiber's new interactive phone payment system - a free service to all customers. Simply call 1-866-905-8921 and follow the prompts. Please have your account number from your bill ready.

If you are a first-time user, you will be asked for your secret code. By default, your code is 474 + last 4 digits of the main number listed on your bill. You will then be required to establish a new 4-digit PIN. Once the PIN is authenticated, the system will give you the account balance and payment options.

Automatic Payments/Deductions

There are two ways to setup automatic monthly payments:

You can make automatic payments with a credit card or checking account. When setting up automatic checking/ACH payments, you must submit a signed voided check.

Pay Online

You can pay online anytime through our online payment portal with a credit card or checking account. Debit or credit card payments accepted for balances/transactions under $500.00.

When signing up for the first time to use the payment portal, you will need the Account Number and secret/security code from your bill:

  • If your Account Number begins with 0464, then the secret/security code is 464 + last 4 digits of the main number listed on your bill.

  • If your Account Number begins with 0474, then the secret/security code is 474 + last 4 digits of the main number listed on your bill.

Pay by Mail

Send your payment to:

Scott County Telephone Cooperative

PO Box 487,

Gate City, VA, 24251

Pay at our Office

Stop by and pay your bill at our office:

149 Woodland St.,

Gate City, VA, 24251

Payment may also be made after hours in the depository at the SCTC Business office beside the drive-up window.

bottom of page