Scott County Telephone Cooperative delivers residential and business broadband, TV, and phone services to customers in rural Southwestern Virginia and Northeast Tennessee. To inquire, please contact us at 276-452-9119. You can text us, anytime, anywhere! We're here for support and any questions you have! Send us a text at 866-457-5844 Members and former members may be owed a refund. Visit our Unclaimed Customer Refunds Lookup page to find out if you may be owed a refund. Fast internet. Reliable phone. Streaming made easy. CHECK YOUR ADDRESS Service you can count on starts here. Connect Outdoors Like Never Before Expand your WiFi beyond the walls of your home or business. Whether you need coverage for a patio, barn, dock, detached garage, or large commercial property, SCTC Outdoor WiFi solutions keep you connected where traditional WiFi falls short. LEARN MORE Cut the Cord. Keep the Channels. SFN TV NOW. The channels you love. The flexibility you want. Powered by SCTC. Watch live TV, local channels, sports, news, and premium entertainment on your favorite streaming devices. No cable box required. Just the channels you love, backed by SCTC's local support team. Whether you're watching at home or on the go, you'll enjoy a flexible TV experience backed by the local service and support you've trusted for years. Why Customers Love SFN TV NOW ✓ No cable box required ✓ Local channels included ✓ Replay TV – watch recently aired programs ✓ Catch Up TV – restart select programs already in progress ✓ Cloud DVR – record and watch on your schedule ✓ Stream on compatible TVs, phones, tablets, and streaming devices Find out More View TV Packages Business Services for businesses of any size BUSINESS PACKAGES Residential TV, Internet, and phone services to fit your household needs RESIDENTIAL PACKAGES Edit SFN TV NOW Edit CHANNEL GUIDE Edit BROADBAND Watch your favorite shows with SFN TV Now! SFN TV NOW SFN TV NOW Channel Guides

Remote Control Programming Need assistance with programming your remote? Please choose from one of the three remotes below to see tips and their respective manuals! Amino/Entone Remote Pulse ADB Remote ADB PVR (Potenza) Remote If you need assistance with programming your remote, please feel free to contact our technical support! We are available 24/7/365! We can be reached by calling 276-452-9117 .

Ultimate Outdoor WiFi, Anywhere You Need It From patios to out in the field, enjoy strong, uninterrupted connectivity up to 2,500 feet away! Outdoor WiFi Package Our Outdoor WiFi includes one unit for basic outdoor coverage outside the home, designed for the back yard, pool, wooden shed, etc. The coverage limit is approximately 150 feet away. Extend Your Connection Beyond the Walls Need stronger WiFi coverage outside your home or business? SCTC's Outdoor WiFi solution helps bring reliable connectivity to the places your indoor router can't reach. Perfect for: ✓ Pools and patios ✓ Garages and workshops ✓ Sheds and barns ✓ Outdoor security cameras ✓ Smart outdoor devices and speakers Designed for outdoor environments, the Outdoor WiFi extender is built to withstand dust, rain, and harsh weather conditions while providing dependable wireless coverage up to approximately 150 feet from your home or business. Enjoy reliable outdoor connectivity without sacrificing performance. Outdoor WiFi Plus Our Outdoor WiFi Plus includes one unit for enhanced outdoor coverage. The Outdoor WiFi Plus is a directional line-of-site (LOS) service with a further reach, potential up to approximately 2,500 feet away. Take Your WiFi Further. Need internet access hundreds or even thousands of feet away? Outdoor WiFi Plus is designed for long-distance wireless connectivity using directional, line-of-sight technology. Perfect for: ✓ Farms and agricultural operations ✓ Marinas and docks ✓ Commercial properties ✓ Large lots and campuses ✓ Remote cameras and monitoring equipment Outdoor WiFi Plus can extend connectivity up to approximately 2,500 feet under ideal line-of-sight conditions, making it an excellent alternative when running cable or fiber isn't practical. Built for outdoor use, the equipment is designed to withstand harsh weather while delivering dependable performance where you need it most. Outdoor WiFi + Building The Outdoor WiFi + Building comes with a beefy directional line-of-sight WiFi antenna with a further reach with the potential up to ~2500ft away and an additional Outdoor WiFi unit to receive the signal in order to provide service to an external building, which eliminates the need to run a whole new fiber line. Connect Another Building Without Running New Fiber. Need internet service inside a detached garage, workshop, barn, office, or other outbuilding? Outdoor WiFi + Building creates a wireless bridge between structures, delivering internet access to a secondary building without the expense of installing a new fiber drop. Perfect for: ✓ Detached garages ✓ Workshops and warehouses ✓ Barns and agricultural buildings ✓ Marina facilities ✓ Commercial and industrial properties Using long-range directional wireless technology, the system can connect buildings up to approximately 2,500 feet apart under ideal line-of-sight conditions. An additional indoor wireless extender is installed in the secondary building to provide reliable WiFi coverage where you need it. A simple, cost-effective way to extend your network to another building. Outdoor WiFi Overview PACKAGE EQUIPMENT WIRELESS RANGE PRICE PER MONTH Outdoor WiFi 1-Omnidirectional Outdoor Mesh ~150 feet $15.00 Outdoor WiFi Plus 1-Directional Outdoor Mesh ~2,500 feet $30.00 Outdoor WiFi + Building 1x Omni, 1x Directional, 1x Indoor ~2,500 feet $40.00

Mission Statement/Bylaws The mission of Scott County Telephone Cooperative is to provide quality local exchange telecommunications services at reasonable rates. Organizational Goals: Provide state-of-the-art, full-range, high-quality, uninterrupted telecommunications services. Reasonable Rates: Charge reasonable local service rates while keeping the cooperative financially viable without jeopardizing the quality of service. Competent Employees: Attract, train, and retain qualified personnel to ensure quality telecommunications services. Community Service: Be a good community citizen by assuming an active leadership role in community development. Economic Development. Promote economic development. Click here for bylaws

The 7 Cooperative Principles The consumer-owned cooperative business model is based on 7 cooperative principles established in 1844 in Rochdale, England. Cooperative The 7 Cooperative Principles The consumer-owned cooperative business model is based on 7 cooperative principles established in 1844 in Rochdale, England. 1. Open & Voluntary Membership Cooperatives are voluntary organizations open to all who are willing to accept the responsibilities of membership, without regard to gender, social, racial, political, or religious affiliation. 2. Democratic Member Control Cooperatives are democratic organizations controlled by their members who actively participate in setting policies and making decisions. Elected representatives are accountable to the membership. 3. Members' Economic Participation Members contribute equitably to, and democratically control, the capital of their cooperative. At least part of that capital is usually the common property of the cooperative. Members allocate surpluses for developing the cooperative. 4. Autonomy & Independence Cooperatives are autonomous, self-help organizations. If they enter into agreements, they do so on terms that ensure that they maintain cooperative autonomy. 5. Education, Training, & Information Cooperatives provide education and training for their elected representatives, managers, and employees so they can contribute effectively to the development of the cooperative. 6. Cooperation Among Cooperatives Cooperatives serve their members most effectively and strengthen the cooperative movement by working together through local, national, regional, and international structures. 7. Concern for Community While focusing on member needs, cooperatives work for the sustainable development of their communities through policies accepted by their members. Capital Credit CAPITAL CREDIT Unclaimed Capital Credit Lookup CAPITAL CREDIT Unclaimed Member Refunds Lookup CAPITAL CREDIT

Business Services Looking for fast reliable internet? CHECK YOUR ADDRESS Your search is over. Give your business the speed it needs. We've got you covered. Watch your favorite shows with SFN TV Now! SFN TV NOW SFN TV NOW Channel Guides

SCTC GOCare SMS Alert Terms & Conditions Created: Jan 27, 2025 These terms and conditions ("Terms") apply to your use of the text messaging (“Alerts”) offered by SCTC and its affiliates (collectively, “COMPANY”, “us”, and “our”). The Alerts are available only to subscribers of COMPANY services. These Terms apply in addition to all other terms, agreements, and policies that apply to the COMPANY services. In order to use the Alerts, you may be required to provide information about yourself (such as account identification, phone number(s), and contact details) to verify your status as the account holder or authorized person on the COMPANY account. By providing your mobile phone number(s) to COMPANY and its affiliates, you provide us with your express consent to receive text message (Short Messaging Service “SMS” and Multimedia Messaging Service “MMS”) alerts at that number and (i) acknowledge and represent to us that you are the authorized user of the mobile phone(s) that you link to our text message service or have been granted permission by the authorized user of the mobile phone(s) to enroll such mobile phone(s) in the service; (ii) you grant COMPANY express consent to send text messages to that (those) mobile phone(s) through your wireless phone carrier unless and until such permission is revoked in accordance with these terms and conditions; (iii) your receipt of SMS and/or MMS messages from COMPANY (“COMPANY alerts”) is NOT a violation of state or federal rules including, but not limited to, the Telephone Consumer Protection Act (TCPA) or Controlling the Assault of Non-Solicited Pornography and Marketing (CAN-SPAM) Act; (iv) you understand that your wireless carrier may charge you additional message and data fees for receipt of our text messages; and (v) by granting such permission to COMPANY you are hereby requesting to receive such messages in spite of the fact that your number may otherwise be on the federal, or a state’s, do not call list and you agree, to the maximum extent permitted by law, that such text messages shall not be in violation of such do not call list(s). Types of Alerts: Informational and emergency text message alerts may be activated on your account automatically, you may receive enrollment confirmation message, or both. These messages allow us to inform you about planned and unplanned service outages in your area, appointment reminders, as well as remind you about important account information (invoice availability, balance due and payment due dates, payment confirmations, and other issues). If you do not wish to receive such alerts, you must notify us as indicated below. We may also inform you about the availability of special promotions that we are offering through text messages. Stopping Alerts: Text alerts can be cancelled at any time by texting "STOP" from your mobile phone in response to a text message from COMPANY, or texting “STOP” to 866-457-5844. You agree that your prior express consent to receive text alerts shall continue indefinitely unless and until you cancel your prior express consent through the means mentioned in this paragraph. Other methods or means attempted to revoke your prior express consent may cause unnecessary delay or be ineffective and you hereby release COMPANY from any liability related to your efforts to revoke your prior express consent by methods or means other than texting STOP (without spaces or other words) to 866-457-5844. If revoking your consent by texting "STOP" to 866-457-5844 (or in response to a COMPANY Alert), your text message should contain only the word STOP without any additional words, spaces, or characters either before or after the word STOP. COMPANY will reasonably endeavor to comply with other text (email or phone) communications in which you indicate a clear and unmistakable intent to revoke your prior permission; however, you (a) understand that text messages to 866-457-5844 go to an automated number that is not monitored by a human, and the ability to interpret your intent is severely restricted and, therefore, (b) you hereby release COMPANY from any liability for your efforts to revoke your permission via a text message that does not strictly comply with the terms stated in the first sentence of this paragraph. Furthermore, by activating text alerts, you hereby grant COMPANY express permission (without qualification) to respond to your cancellation request whether that request came through a telephone call with a COMPANY employee, or by texting "STOP" with a confirmatory text message in return that will (i) confirm receipt of your cancellation request as well as (ii) indicate that you will no longer receive text alerts from COMPANY. Furthermore, you agree that COMPANY will reasonably endeavor to send you the aforementioned confirmatory cancellation text message in a timely manner. However, you hereby release COMPANY from any liability related to a confirmatory text message or the timeliness in which you receive one. Get Help or Support: To get help or answers to your questions, visit our website at https://www.sctc.org/alertsFAQ , text the word HELP without additional characters to 866-457-5844 for assistance with COMPANY Alerts (you must be registered for COMPANY Alerts for proper HELP by text), or call 866-457-5844. Cost of Alerts: COMPANY does not charge to send you text alerts. However, depending on the plan you subscribe to with your wireless carrier, message and data rates may be applied by your mobile carrier. Check with your wireless phone carrier for your plan details. Message Frequency: Message frequency will be at least monthly, but ultimately depends on the type of alerts sent to your mobile phone, the manner in which you conduct account activities, as well as the number of planned or unplanned maintenance events scheduled in your area. Customers can typically expect 3 - 5 messages per month from COMPANY Alerts. Carriers Supported List: The following carriers are currently supported by COMPANY’s text alert service: AT&T, Alaska (ACS Wireless), Alltel Wireless, Appalachian Wireless, Bluegrass Cellular, Boost Mobile, C Spire Wireless, Carolina West Wireless, Cellcom, Cellone Nation, Cellular One of East Central Illinois, Charlton Valley Cellular, Chat Mobility, Cincinnati Bell, Coral Wireless, Cricket (Leap Wireless), Cross (d/b/a Sprocket), DTC Wireless, Duet IP, Element Mobile, EpicTouch, GCI Communications, Golden State Cellular, Illinois Valley Cellular, Immix/Keystone Wireless, Inland Cellular, iWireless, Leaco, MetroPCS, Mosaic, Nemont/Sagebrush, NTELOS, Nex-Tech Wireless, Nextel Communications, Northwest Missouri Cellular, Panhandle Wireless, Peoples Wireless, Pine Cellular, Pioneer, Plateau Wireless, Revol Wireless, Rina-Custer, Rina-All West, Rina-Cambridge Telecom Coop, Rina-Eagle Valley Comm, Rina Farmers Mutual Telephone Co, Rina—Nucla Nutria Telephone Co, Rina-Silver Star, Rina-South Central Comm, Rina-Syringa, Rina-UBET, Rina-Manti, South Canaan/Cellular One of NEPA, Sprint PCS Wireless, T-Mobile, Thumb Cellular, US Cellular, Union Wireless, United Wireless, Verizon Wireless, Viaero Wireless, Virgin Mobile, and West Central Wireless (WCC). Changes in Terms: COMPANY reserves the right to change these terms or cancel the text alerts at any time. Please check these Text Alerts Terms and Conditions on a regular basis for changes. Your continued use and acceptance of text alerts after changes are posted will mean that you accept the terms as modified by the posted changes. No Guarantee or Warranties: COMPANY Alerts use wireless service provider networks to deliver SMS and/or MMS (text) service; however, COMPANY does not operate the wireless networks. COMPANY is not liable for the availability (or lack thereof) of wireless network coverage, the failure of the wireless networks to complete a transaction, deliver an Alert or message, or otherwise interfere with the timeliness or transmission of SMS and/or MMS or the Alerts. COMPANY disclaims any responsibility for any wireless service used to access the Alerts. COMPANY Alerts are available to customers based in the United States. Customer understands and acknowledges that Alerts are not intended to be accessed from outside of the United States. In addition, because COMPANY does not operate or control the wireless networks used to access the Alerts, we cannot guarantee the privacy or security of wireless data transmissions. Please check with your wireless service provider for information about its privacy and security practices. COMPANY is not responsible for incomplete, lost, late, or misdirected messages, including (but not limited to) undelivered messages resulting from any form of filtering by your mobile carrier or service provider. COMPANY also makes no representations or warranties whatsoever regarding text alerts. The services are provided on an “as is” and “as available” basis. COMPANY and its subsidiaries, affiliates, officers, agents, employees, partners, and licensors expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. COMPANY, its subsidiaries, affiliates, officers, agents, employees, partners, and licensors make no warranty that (a) the services will meet your requirements; (b) the services will be uninterrupted, timely, secure, or error-free; or (c) the results that may be obtained from the use of the services will be accurate or reliable. Privacy: For additional information regarding COMPANY’s use of your information, please see our Privacy Notice. You acknowledge and agree that text messaging is provided via wireless systems which use radios (and other means) to transmit communications over complex networks. We do not guarantee that your use of text messages will be private or secure, and we are not liable to you for any lack of privacy or security you may experience. You are fully responsible for taking precautions and providing security measures best suited for your situation and intended use of text messaging, including expressing your desire to not receive them. Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU HEREBY AGREE THAT COMPANY SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, PUNITIVE, OR ANY OTHER DAMAGES, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE OR LOSS, ARISING OR RESULTING FROM OR IN ANY WAY RELATING TO YOUR USE OR RECEIPT OF OR FAILURE TO RECEIVE TEXT ALERTS. OTHER THAN AS REQUIRED UNDER APPLICABLE CONSUMER PROTECTION LAW, UNDER NO CIRCUMSTANCE WILL COMPANY, ITS PARENTS, SUBSIDIARIES, AFFILIATES, AGENTS OR LICENSORS BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY THE USE OF OR RELIANCE ON INFORMATION OBTAINED THROUGH THE ALERTS. THE SERVICE IS PROVIDED "AS IS," "WITH ALL FAULTS," AND "AS AVAILABLE." COMPANY AND ITS PARENTS, SUBSIDIARIES, AFFILIATES, AGENTS OR LICENSORS CANNOT AND DO NOT WARRANT THE ACCURACY, COMPLETENESS, USEFULNESS, TIMELINESS, NONINFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE INFORMATION AVAILABLE THROUGH THE SERVICE, NOR DO THEY GUARANTEE THAT THE SERVICE WILL BE ERROR-FREE, OR CONTINUOUSLY AVAILABLE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. FURTHERMORE, COMPANY SHALL NOT BE LIABLE FOR THE ACTS OR OMISSIONS OF THIRD PARTIES, INCLUDING BUT NOT LIMITED TO DELAYS IN THE TRANSMISSION OF MESSAGES DUE TO CIRCUMSTANCES OUT OF COMPANY’S CONTROL. Indemnity: To the maximum extent permitted by applicable law, you hereby agree to indemnify and hold harmless COMPANY, its subsidiaries, affiliates, officers, agents, employees, partners, and licensors from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use or receipt of or failure to receive COMPANY’s text alerts. Termination: COMPANY reserves the right, in its sole discretion, to cancel or suspend its text alert services, in whole or in part, for any reason, with or without notice to you. Governing Law; Enforceability: Governing law and enforceability of these Text Alerts Terms and Conditions will be the same as those that apply to your services’ otherwise applicable terms and conditions. In case of a conflict or ambiguity regarding governing law in such otherwise applicable terms and conditions, these Text Alerts Terms and Conditions will be construed under the laws of the State of Virginia. If any part of these Text Alerts Terms and Conditions is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of these Text Alerts Terms and Conditions, and the remaining portions shall remain in full force and effect. Annual Notice of Terms and Conditions Incorporated Herein: You agree that for all matters not explicitly addressed herein, including general terms applicable to both email and text alerts, COMPANY ’s Annual Notice of Terms and Conditions (the "COMPANY Terms and Conditions") shall apply and are hereby incorporated herein by reference. In addition, you hereby reaffirm your agreement to the COMPANY Terms and Conditions, and your continued use and acceptance of text alerts will mean that you accept the COMPANY Terms and Conditions then in effect. These Terms, and your relationship with COMPANY under them, shall be governed by the laws of Virginia. By using the Alerts, you consent to the exclusive jurisdiction of the state and federal courts in Virginia in all disputes arising out of or relating to these Terms and the Alerts.

How to download and sign into SFN TV NOW on a Roku or Firestick Streaming device How do I download SFN TV NOW on a Roku device? How do I download SFN TV NOW on a Firestick? How do I sign into SFN TV NOW on my streaming device? SFN TV NOW Channel Guides Back to SFN TV Now

How to download and sign into the SFN TV Now Gen 2 on Roku and Firestick Streaming Devices Important Note: The username and password will NOT change from the original SFN TV NOW to the new Gen 2 app. You will need to setup your Favorites and DVR recordings on the new Gen 2 app, as these will NOT transfer from Gen 1 to Gen 2. On your Roku remote, you will now use the OK button in place of the * button to access the features menus (Add to Favorites, Record, Replay, etc.). You will see some differences and enhancements in functionality. How do I download SFN TV Now Gen 2 on a Roku device? Great Question! It's easy to download the SFN TV Now Gen 2 app on your Roku. ***PREREQUISITE: You will have needed to previously setup the Roku.*** Here's how: 1. Press the Home button your Roku remote 2. Scroll down and highlight Search in white, then press OK. 3. On the keyboard, type in "SFNTVNOW ". Then, on the right side of the screen, under Apps, you should see SFN TV NOW GEN 2 with a dark blue background. 4. Using the right arrow key, next to the OK button, navigate and highlight the SFN TV NOW GEN 2 application (a white box will be around the app when highlighted) and press OK. ***DO NOT GO TO THE ICON WITH THE YELLOW TOP RIGHT CORNER.*** 5. After you press OK, you should be taken to a screen that shows "Add app" in a white box. Press OK again. 6. Press OK to close the "App added" pop-up. 7. Press OK to open the SFN TV NOW GEN 2 application. 8. You will be taken to the SFN TV NOW registration screen. On this page, you will need to enter your Username, Password, and a Device Name. The Username and Password would have been sent to your email upon signing up to the SFN TV NOW service. ***If you have misplaced or don't know your username and password, please contact us at technical support and we can help you recover your credentials. Technical support can now be reached via web chat!*** How do I download SFN TV NOW on a Firestick? Great Question! It's a simple process to download the SFN TV NOW app on a Firestick or FireTV. ***PREREQUISITE: You will have needed to previously setup the Firestick or FireTV.*** Here's how: 1. Press the Home button your Firestick remote. 2. Search for an app by going to Find on the main menu. You can also use the Alexa or microphone button on your remote. 3. In the Search Bar, as you type in, "SFNTVNOW ," you should see the logo appear: 4. Click the OK button to go into the SFN TV NOW details. 5. To download the app, select Get. 7. Press OK to open the SFN TV NOW GEN 2 application. 8. You will be taken to the SFN TV NOW registration screen. On this page, you will need to enter your Username, Password, and a Device Name. The Username and Password would have been sent to your email upon signing up to the SFN TV NOW service. ***If you have misplaced or don't know your username and password, please contact us at technical support and we can help you recover your credentials. Technical support can now be reached via web chat!*** How do I sign into SFN TV NOW on my streaming device? Once you’ve downloaded and opened the SFN TV NOW app on your streaming device, you’ll see the login screen. You should have received an email from us with the subject "Welcome to SFN TV Now," which contains your Username and Password for SFN TV NOW. Here's what to do next: Username : Enter your Username in the Username or Name field. This will either begin with 464 or 474 . Password : Enter your password, which typically starts with the numbers 53 . Device Name : In the Device Name field, you can enter any name that will help you identify your device. After entering this information, simply press "Register " or "Sign In "! SFN TV NOW Channel Guides Back to SFN TV Now

Residential Services Looking for fast reliable internet? CHECK YOUR ADDRESS Your search is over. Chat. Watch. Browse. Find the right SCTC bundle for your home. Edit BROADBAND Edit SFN TV NOW Watch your favorite shows with SFN TV Now! SFN TV NOW SFN TV NOW Channel Guides

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