Pay Bill
Important Update to One-Time Payment Process
Effective July 14, 2025, at 5:00 PM EST, one-time payments will no longer require your Account Number and ZIP Code. Instead, you will need to enter your Account Number and the Security Code found on your billing statement.
Note: This change does not affect users with a registered online account or those enrolled in autopay.
The Security Code will be located on the bottom right corner on the first page of your monthly bill. Please see examples below. If Security Code is not labeled, it will be the number located under the Due Date.
SCTC | PVEC Fiber offers several options for paying your bill!
Pay Online
You can pay online anytime through our online payment portal with a credit card or checking account. Debit or credit card payments accepted for balances/transactions under $500.00.
When signing up for the first time to use the payment portal, you will need the Account Number from your bill.
Account Numbers beginning with 0474.
Pay by Phone for PVEC Fiber Bill
If your Account Number begins with 0474, you can call 1-833-735-2242.
Pay your bill any time by using PVEC Fiber's new interactive phone payment system - a free service to all customers. Simply call 1-833-735-2242 and follow the prompts. Please make sure to have your Account Number and Security Code readily available from your bill.
**You will not need to enter the first leading 0 (zero) into the system when going online or paying by phone!**
Automatic Payments/Deductions
There are two ways to setup automatic monthly payments:
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Call our business office at 276-452-9119 or 877-511-0808.
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Sign up through our online payment portal.
You can make automatic payments with a credit card or checking account. When setting up automatic checking/ACH payments, you must submit a signed voided check.
Pay by Mail
Send your payment to:
Scott County Telephone Cooperative
PO Box 487,
Gate City, VA, 24251
Pay at our Office
Stop by and pay your bill at our office:
149 Woodland St.,
Gate City, VA, 24251
Payments can also be made at any Powell Valley Electric Cooperative Office!
New Tazewell Office
420 Straight Creek Road
New Tazewell, TN 37825
Sneedville Office
340 Jail Street
Sneedville, TN, 37869
Jonesville Office
331 Church Street
Jonesville, VA 24263