Search Results

Remote Control Programming Need assistance with programming your remote? Please choose from one of the three remotes below to see tips and their respective manuals! Amino/Entone Remote Pulse ADB Remote ADB PVR (Potenza) Remote If you need assistance with programming your remote, please feel free to contact our technical support! We are available 24/7/365! We can be reached by calling 276-452-9117 .

How to download and sign into SFN TV NOW on a Roku or Firestick Streaming device How do I download SFN TV NOW on a Roku device? How do I download SFN TV NOW on a Firestick? How do I sign into SFN TV NOW on my streaming device?

Text Alerts SCTC provides simple, two-way access to customer account information and alerting through SMS messages. Available information through text alerts includes billing information and account change information. This service is provided free of charge, is available on any wireless phone, and is easy to use. SMS/Data rates may apply depending on mobile phone carrier. Terms & Conditions Keywords Use the keywords below to perform various account related functions. HELP Text "HELP" to 866-457-5844 to receive a text with available KEYWORDS to access your account information and a link to more information. BAL Text "BAL" to 866-457-5844 at any time to receive a text with your current balance due & the date it is due. PAY Text "PAY" to 866-457-5844 at any time to receive a text with your most recent payment posted to your account and when it was posted. STOP Text "STOP" to 866-457-5844 at any time to stop receiving text alerts to your mobile phone. ACCT Text "ACCT" to 866-457-5844 at any time to receive your account number on your mobile phone. FAQs Find answers to your questions about SCTC's Text Alert capabilities. What is GOCare? Why should I use text alerts with SCTC? Will I constantly be getting messages from SCTC? Will you sell my information to others? How much will text alerts cost me? Do I have to use text alerts? Does Capitalization matter when I am texting SCTC? What if I get a new mobile number? How do I Opt-Out of or stop receiving the message alerts? Which wireless carriers support the text message service?

Current Network Status Please see the below table for any issues we have identified. You can also report any outages, trees on the lines, or any other issue to us here using the form below! Service Issue County Area Status ETR (if applicable) - - - - - - First name(Required) Last name(Required) Email(Required) Phone(Required) Multi-line address Country/Region(Required) Address(Required) Address - line 2 City(Required) Zip / Postal code(Required) Single choice(Required) I need technical assistance. I need to report an outage. I need to report a line down/damaged line/tree on line. I have a billing question or have a question for Customer Service. I need assistance with something else. Please describe your issue or message in this field! Please do not enter your address in this field.(Required) Submit

Email Support iOS Devices IMAP Configuration Guide for iOS Devices: iPhone, iPod, and iPad. Go into the Settings icon. Scroll down to Mail Select Accounts . Select Add Account . Select Other . Select Add Mail Account . Enter in your Name - (Ex: Jane Doe) Enter your email address - (Ex: janedoe@sctv.coop or janedoe@mounet.com ) Enter a Description - (Ex: SCTV Email or Mounet Email) Select Save . You may also need these additional settings: Under the Incoming Mail Server, add the following: Host Name: If your email ends with @mounet.com: mail.mounet.com If your email ends with @sctv.coop mail.sctv.coop Username : Your email address - (Ex: janedoe@mounet.com or janedoe@sctv.coop ) Password : Your email account password. Select Save . Android Device Email Setup Guide for most Android devices. Open the Gmail app and navigate to the Settings section. Select Add Account Select Personal (IMAP/POP) and select Next. Choose the type of email account you will be using: IMAP will store the emails on the server and show a copy on your device. IMAP is the best in most cases. Enter the password for your email account and tap Next . Incoming Server Settings Username: Enter your full email address Password: Enter the password for your email account Server: mail.sctv.coop or mail.mounet.com Port and Security Type: If you are using IMAP, please choose either: Secure - Port 993 and Security Type: SSL/TLS Insecure - Port 143 and Security Type: None Outgoing Server Settings Select Require Sign-In Username: Enter your full email address Password: Enter the password for your email account Server: mail.sctv.coop or mail.mounet.com Port and Security Type: Secure - Port 587 and Security Type: SSL/TLS Insecure - Port 25 and Security Type: None Once the settings are entered, select Next . Windows Mail Setup Setup Guide for the default Windows Mail application. Click the Windows button in the task bar and search "Mail ." When Mail opens for the first time, you will get an "Add an account " screen, simply choose "Other account (IMAP/POP) " After clicking Other account, it will prompt you to enter your email address, name, and email account password . Once you enter this information, click Next or Sign In . If Windows Mail wasn't able to automatically configure the account , you will receive another window to enter additional information. Email Address Username : Your full email address Password : Your email account password Account Name : SCTV Email or Mounet Email Send your messages using this name : Your Full Name Incoming email server : If your email ends with @mounet.com: mail.mounet.com If your email ends with @sctv.coop mail.sctv.coop Account type: IMAP4 Outgoing (SMTP) email server : If your email ends with @mounet.com: mail.mounet.com If your email ends with @sctv.coop: mail.sctv.coop Please check the following boxes : Outgoing server requires authentication Use the same user name and password for sending email Require SSL for incoming email Require SSL for outgoing email Click Sign in Outlook 2019 Setup Setup Guide for the Outlook 2019 application. Open Outlook. If this is the first time you have opened Outlook, you will be directed to the new account wizard. When the Welcome to Outlook 2019 box opens, enter your email address and click Advanced Options . Check the box for the option Let me set up my account manually and then click Connect . In the Choose account type window, select IMAP . Enter the following settings, then click Next : Incoming mail: Server: If your email ends with @mounet.com: mail.mounet.com If your email ends with @sctv.coop: mail.sctv.coop Port: 993 Encryption method: SSL/TLS Require logon using Secure Password Authentication (SPA): Unchecked Outgoing mail: If your email ends with @mounet.com: mail.mounet.com If your email ends with @sctv.coop: mail.sctv.coop Port: 587 Encryption Method: STARTTLS Require logon using Secure Password Authentication (SPA): Unchecked Click Next Enter your email account password, then click Connect . If you are having issues with your email account or are unable to login, feel free to give us a call! We are available 24/7/365! We can be reached by calling 276-452-9117 .

Amino/Entone Remote

Whole Home PVR With Whole Home PVR service through Scott County Telephone Coop, YOU control your TV experience. You never have to miss your favorite shows. You can record a television show and watch it from any room in your home with just one PVR. Pause, rewind and fast forward a recorded show from any room also. Record multiple channels at once, so with today’s busy schedule, never miss your favorite programs. Whole Home PVR $14.95 Per Month Single Room $12.95 Per Month

Mission Statement/Bylaws The mission of Scott County Telephone Cooperative is to provide quality local exchange telecommunications services at reasonable rates. Organizational Goals: Provide state-of-the-art, full-range, high-quality, uninterrupted telecommunications services. Reasonable Rates: Charge reasonable local service rates while keeping the cooperative financially viable without jeopardizing the quality of service. Competent Employees: Attract, train, and retain qualified personnel to ensure quality telecommunications services. Community Service: Be a good community citizen by assuming an active leadership role in community development. Economic Development. Promote economic development. Click here for bylaws

The 7 Cooperative Principles The consumer-owned cooperative business model is based on 7 cooperative principles established in 1844 in Rochdale, England. Cooperative The 7 Cooperative Principles The consumer-owned cooperative business model is based on 7 cooperative principles established in 1844 in Rochdale, England. 1. Open & Voluntary Membership Cooperatives are voluntary organizations open to all who are willing to accept the responsibilities of membership, without regard to gender, social, racial, political, or religious affiliation. 2. Democratic Member Control Cooperatives are democratic organizations controlled by their members who actively participate in setting policies and making decisions. Elected representatives are accountable to the membership. 3. Members' Economic Participation Members contribute equitably to, and democratically control, the capital of their cooperative. At least part of that capital is usually the common property of the cooperative. Members allocate surpluses for developing the cooperative. 4. Autonomy & Independence Cooperatives are autonomous, self-help organizations. If they enter into agreements, they do so on terms that ensure that they maintain cooperative autonomy. 5. Education, Training, & Information Cooperatives provide education and training for their elected representatives, managers, and employees so they can contribute effectively to the development of the cooperative. 6. Cooperation Among Cooperatives Cooperatives serve their members most effectively and strengthen the cooperative movement by working together through local, national, regional, and international structures. 7. Concern for Community While focusing on member needs, cooperatives work for the sustainable development of their communities through policies accepted by their members. Capital Credit CAPITAL CREDIT Unclaimed Capital Credit Lookup CAPITAL CREDIT Unclaimed Member Refunds Lookup CAPITAL CREDIT

PVEC Fiber Business Broadband Consumer Labels

About Us The story of Scott County Telephone Cooperative During the end of the summer of 1951, the Scott County Telephone Cooperative took shape to serve more than 420 square miles of Scott County, Virginia, and 15 square miles of Hancock County, Tennessee. The non-profit cooperative would bring telephone service to the region. The goal was to create the infrastructure needed to promote economic development and quality of life. And while the technology has changed — SCTC now relies on a fast network to provide services to homes and businesses — the mission remains the same. Today, SCTC’s Virginia service area spans Scott, Russell, Wise, Dickenson, and Lee counties. It also includes the city of Norton, Virginia. In Tennessee, the cooperative serves Claiborne, Grainger, Hancock, Hawkins, and Union counties. Services also go far beyond high-quality phone plans. Now, the cooperative offers video, fast broadband internet and an infrastructure capable of meeting tomorrow’s technology needs today. As always, the vision of the SCTC Board of Directors members is to promote economic development and to improve the lives of Southwest Virginia residents. And the board and cooperative continue to take a proactive approach to developing new services. For example, the Broadband Incentive Program, which began in 2010, allowed the cooperative to give more than 500 square miles of Scott County, Virginia, as well as portions of Russell County, Virginia, access to high-speed internet. Similarly, SCTC recently won the bid to construct the Verizon Wireless 4G network upgrade. Just as it first did nearly 70 years ago, SCTC continues to serve its members with the latest technology, superior customer support and a commitment to improving the lives of those in our region.