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Current Network Status Please see the below table for any issues we have identified. You can also report any outages, trees on the lines, or any other issue to us here using the form below! Service Issue County Area Status ETR (if applicable) SFN TV NOW Channels 1, 10, 21, 75 down All All Under Investigation None First name(Required) Last name(Required) Email(Required) Phone(Required) Multi-line address Country/Region(Required) Address(Required) Address - line 2 City(Required) Zip / Postal code(Required) Single choice(Required) I need technical assistance. I need to report an outage. I need to report a line down/damaged line/tree on line. I have a billing question or have a question for Customer Service. I need assistance with something else. Please describe your issue or message in this field! Please do not enter your address in this field.(Required) Preferred Contact Method(Required) Phone Email Other Submit

General SFN Set up SFN TV Now is the newest way to watch TV from SCTC! For best experience, SFN TV Now requires you to have SCTC or PVEC fiber internet access. If you do not have Internet service, SCTC may have an option for you! Please call our Customer Service at 276-452-9117! Once you have signed up for SFN TV Now - powered by SCTC, you will receive a login to your email in order to login to your SFN TV Now programming. I have my SFN TV Now Login. Now what? Congratulations! You have received your SFN TV Now login from SCTC. What now? You can watch SFN TV Now programming on your Smart TV, mobile device, web browser, or streaming device. Once the app is downloaded from the Android or Apple App Store, you will be user to use your login credentials to access your programming! You can also use your login on the website: no w.sfn-tv.com /assets/iPhone/registration/register_1.html SFN TV Now on a Mobile Device Whether you are on Apple or Android products, the SFN TV Now app is available! It is free to download in both the App Store or on Google Play. Once the app is installed, you will be asked to enter your username, password, and device name. The device name is whatever you wish to label your device as. After the credentials are entered, you are ready to watch. You can also swipe in all 4 directions to pull up additional menus. Hold down on a specific program for additional options such as recording you favorite shows. Tutorial video coming soon! Please look at the top right corner for your casting option. You can press the icon to cast your SFN TV Now screen to your linked casting device and play it on your TV. SFN TV Now from a Web Browser Now to reach SFN TV Now no matter what browser you are using, SFN TV Now is available to you with your login information. By going to now.sfn-tv.com/assets/iPhone/registration/register_1.html , you will be able to log in, and immediately start watching, schedule recordings, and view upcoming shows on your favorite networks. When you first log in, you will see the guide. To go full screen, simply mouse over the full-screen icon at the bottom left of the currently playing show and click! You are now in full-screen mode. To exit, simply press the escape key or double-click the center of the screen with the mouse. Tutorial video coming soon! SFN TV Now on a Smart TV Many SmartTVs allow downloading of apps; some do not such as models of Samsung and LG. If your SmartTV allows apps to be downloaded, you will Search and Download the SFN TV Now app. If your SmartTV does not allow you to download apps or the SFN TV Now app is not available to be downloaded, you will need a streaming device for the best SFN TV Now experience. SFN TV Now on a Streaming Media Device Before using SFN TV Now with a streaming media device, be sure to setup your streaming device account or have your login credentials to get started. Go to the Search Bar and type in SFN TV Now. **Depending on the device, you may need to log into your streaming device account and add a channel to the device and approve adding the channel with a code. Other streaming devices allow you to add to each individual device by entering your log-in credentials. See instructions for your particular streaming device.** Download the SFN TV Now App. Once the app is installed, it will prompt you to enter in your username, password, and ask you to name the device (you can name your device whatever you wish to label it). Once this is complete, you are ready to watch! You will be able to surf the channel guide, record future programming, and view information about available programming. Tutorial video coming soon! Instructions to use SFN TV Now on two of the most popular streaming devices: Tutorial video coming soon! The setup is easy as that! As always, if you have any questions, please reach out to our customer support team at 276-452-9117. Back to SFN TV Now

Broadband Broadband access brings the world to your finger tips! Stay in touch with loved ones, watch movies, learn new skills, and more with the power of broadband in your home. **Service and speed availability may differ according to service address.** RESIDENTIAL 3M/768K *COPPER LOCATIONS ONLY $39.95 5M/1M *COPPER LOCATIONS ONLY $49.95 100M/100M *FIBER LOCATIONS ONLY $59.95 500M/500M *FIBER LOCATIONS ONLY $79.95 700M/700M *FIBER LOCATIONS ONLY $89.95 1G/1G *FIBER LOCATIONS ONLY $99.95 BUSINESS 5M/1M $59.95 10M/2M $79.95 25M/5M $99.95 50M/5M $149.95 100M/5M $199.95 *All a la carte Internet service is required to carry Inside Wire Maintenance that is an additional $2.00 per month charge. Wireless routers are available to lease for an additional $10.00 per month. *All a la carte Internet service is required to carry Inside Wire Maintenance that is an additional $2.00 per month charge. Wireless routers are available to lease for an additional $5.00 per month.

Mission Statement/Bylaws The mission of Scott County Telephone Cooperative is to provide quality local exchange telecommunications services at reasonable rates. Organizational Goals: Provide state-of-the-art, full-range, high-quality, uninterrupted telecommunications services. Reasonable Rates: Charge reasonable local service rates while keeping the cooperative financially viable without jeopardizing the quality of service. Competent Employees: Attract, train, and retain qualified personnel to ensure quality telecommunications services. Community Service: Be a good community citizen by assuming an active leadership role in community development. Economic Development. Promote economic development. Click here for bylaws

Embrace an effortless TV viewing experience with SFN TV Now, powered by SCTC! Dive into a seamless TV experience by signing up and grabbing the SFN TV Now app for your mobile device and streaming device today! Choose from our four exciting packages tailored to suit every taste and budget, all packed with local channels for your enjoyment! Discover the thrill of our latest features with SFN TV Now, powered by SCTC! Never miss a moment with our REPLAY option, giving you access to shows on demand for the past 24 hours. Don't let a late start ruin your TV experience! CATCH UP instantly by replaying from the beginning of any program. Call us today and find out how much you can save with SFN TV Now, powered by SCTC! 276-452-9119 SFN Channel Guides Basic Package $48.99 plus applicable taxes and fees Basic streaming package Up to 87 channels Have access to your local news channels and classic shows on MeTV, GRIT, and more! Core Package $82.99 plus applicable taxes and fees Includes channels from the Basic Package. Up to 152 channels. Includes CNN, Animal Planet, ESPN, Fox Sports, Hallmark, and more! Core+ Package $94.99 plus applicable taxes and fees Includes channels from Basic and Core Packages. Up to 180 channels. Catch your favorite shows on Boomerang, Science Channel, American Heroes, and more! Premium Package $109.99 plus applicable taxes and fees Includes channels from Basic, Core, and Core+ Packages. Up to 201 channels. Enjoy your favorite movies on Starz, Encore, and Showtime. **Not available in all areas. Pricing is subject to change without notice. Contact SCTC for details. Best suited for Fiber services.** Due to contractual agreements, certain channels may not be eligible for recording on SFN TV Now, powered by SCTC. SFN Frequently Asked Questions SFN Setup Guide Navigating SFN TV Now on a Media Player/Streaming Device SFN TV Now Compatible Device List

Contracts & Agreements SCTC Collections Procedures (PDF) SCTC Digital Entertainment Contract (PDF) PVEC Fiber Equipment Agreement (PDF) Appalachian Broadband Equipment Agreement (PDF)

Contact Us Business Office Hours: Monday - Friday, 8:00am to 5:00pm Technical Support is open 24/7! Mailing Address: PO Box 487, Gate City, VA, 24251 Shipping Address: 149 Woodland St., Gate City, VA, 24251 View Shipping Address on Google Maps For Billing Questions: 276.452.9119 (brep@sctc.org ) For Repair/Technical Service: 276.452.9117 (support@sctc.org ) Miss Utility: 1.800.552.7001 All Other Inquiries: 276.452.9119 (sctc@sctc.org ) Please note: if you are having problems with long-distance or wireless calling to rural areas, visit the FCC's Rural Call Completion page to learn more about the issue. First name(Required) Last name(Required) Email(Required) Phone(Required) Multi-line address Country/Region(Required) Address(Required) Address - line 2 City(Required) Zip / Postal code(Required) Single choice(Required) I need technical assistance. I need to report an outage. I need to report a line down/damaged line/tree on line. I have a billing question or have a question for Customer Service. I need assistance with something else. Please describe your issue or message in this field! Please do not enter your address in this field.(Required) Preferred Contact Method(Required) Phone Email Other Submit

Unclaimed Capital Credits Lookup

Ultimate Outdoor WiFi, Anywhere You Need It From patios to out in the field, enjoy strong, uninterrupted connectivity up to 2,500 feet away! Outdoor WiFi Package Our Outdoor WiFi includes one unit for basic outdoor coverage outside the home, designed for the back yard, pool, wooden shed, etc. The coverage limit is approximately 150 feet away. Outdoor WiFi Plus Our Outdoor WiFi Plus includes one unit for enhanced outdoor coverage. The Outdoor WiFi Plus is a directional line-of-site (LOS) service with a further reach, potential up to approximately 2,500 feet away. Outdoor WiFi Overview PACKAGE WIRELESS RANGE EQUIPMENT Outdoor WiFi 1-Omnidirectional Outdoor Mesh ~150 feet Outdoor WiFi Plus 1-Directional Outdoor Mesh ~2,500 feet

PVEC Fiber Residential Broadband Consumer Labels

Medical Medical Alert monthly pricing Medical Alert Equipment may be purchased for a one-time fee of $149.99 or may be leased for a monthly charge of $4.99. Monthly monitoring charges will apply each month. Monthly monitoring charges With Telephone Service $19.99 Per Month With Streamline or Ideal Package $17.99 Per Month With Works or Supreme Package $15.99 Per Month For more information, call 276-452-9119 The LifeSentry Medical Alert System is now available through Scott County Telephone Cooperative ALERT EQUIPMENT

Employment Information Thank you for your interest in employment opportunities at Scott County Telephone Cooperative (SCTC). We accept applications on an on-going basis. Submitted applications will be active for one (1) year. After that time, or if your application information changes, please submit your application again. We are an Equal Opportunity Employer and do not discriminate for any reason. We will recruit, employ, and promote in all job classifications without regards to race, color, religion, sex, national origin, age, disability, genetic information, or veteran status. Please let us know if you need an accommodation in the application process. SCTC is a drug-free workplace, and utilizes pre-employment drug screening and background checks as a condition of employment. For consideration, you may download and print the application here Employment Application or obtain an application from our Business Office and return it in person, via e-mail, postal mail, submitting it here on our website, or fax to the fax number listed below. SCTC Business Office: Attn. Human Resources P.O. Box 487, Gate City, VA, 24251 Fillable PDF Application E-mail Address: employment@sctc.org Fax Number: 276-452-2445 Open Positions: We currently do not have any open positions at this time, please check again later.