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SFN TV Now FAQs What is SFN TV Now? Do you need Internet to watch SFN TV Now powered by SCTC? What devices will SFN TV Now work on? Will SFN TV Now only work on SmartTVs? Will it also work on phones and tablets? Can you download SFN TV Now on streaming devices? Can you download SFN TV Now directly from a web browser? How many devices can access SFN TV Now simultaneously? How many logins can you have per account? Will I have to change my input on the TV each time I go to watch? Ex: switch from HDMI/AV to device? Can you record the same show that you are watching? How many viewers can be watching while recording other shows? Can you schedule to record a show at a future date? How many hours of recording storage? How many shows can be recorded at the same time? How many days/hours will recorded content be stored so it can be viewed before it is deleted? (Video answer coming soon!) Can you watch SFN TV Now anywhere? On any compatible device? Does SFN TV Now have a PPV option for movies and sporting events? Does SFN TV Now offer NFL Game Day and other packages? Is there a contract when subscribing to SFN TV Now? Can I cancel SFN TV Now at any time? Will channel numbers change? Back to SFN TV Now

Please scroll down to view Official Notice. Board of Directors Toby Hilton President Serving the area of: Rye Cove/Stanley Town Jimmy McConnell Vice President Serving the area of: Nickelsville Brad Bowen Secretary Serving the area of: Duffield/Pattonsville William Johnson Treasurer Serving the area of: Fort Blackmore Roy Egan Director Serving the area of: Clinchport Keith Davidson Director Serving the area of: Midway/Williams Mill Billy Maness Director Serving the area of: Fairview Luke Osborne Director Serving the area of: Dungannon Chris Presley Director Serving the area of: Daniel Boone/Manville Adam White Director Serving the area of: Big Moccasin Matthew Hill Chief Executive Officer SCTC CEO OFFICIAL NOTICE TO: ALL MEMBERS OF THE SCOTT COUNTY TELEPHONE COOPERATIVE WHAT: NOTICE OF NOMINATING COMMITTEE MEETING WHEN: THURSDAY, JULY 23, 2026 - 5:30 P.M. WHERE: SCOTT COUNTY TELEPHONE COOPERATIVE DANIEL BOONE SERVICE CENTER This is your OFFICIAL NOTICE of a meeting of the Nominating Committee of the SCOTT COUNTY TELEPHONE COOPERATIVE . This Committee is charged with the responsibility of NOMINATING CANDIDATES for the SCOTT COUNTY TELEPHONE COOPERATIVE BOARD OF DIRECTORS . The purpose of this notice is to WELCOME YOUR ATTENDANCE at this meeting as it is open to all Scott County Telephone Cooperative members. If you have questions regarding this notice, please call and speak with the Annual Meeting Coordinator. SCOTT COUNTY TELEPHONE COOPERATIVE 2026 NOMINATING COMMITTEE *Directors Term Expires in 2026 A copy of SCTC’s amended Bylaws is located on the website at www.sctc.org THE ANNUAL MEMBERS’ MEETING IS SCHEDULED FOR SATURDAY, OCTOBER 17, 2026 AREA COMMITTEE MEMBER CLINCHPORT AL HURD FAIRVIEW BETTY JO WELLS *RYE COVE / STANLEYTOWN CHARLIE K. SHEPARD DUFFIELD / PATTONSVILLE JEFF ARWOOD FORT BLACKMORE DAVID MARK KINKEAD NICKELSVILLE LYNDA FAYE COLLINS *BIG MOCCASIN WILLIAM C. WHITE *DUNGANNON NINA BEGLEY DANIEL BOONE / MANVILLE JERRY HEAD MIDWAY / WILLIAMS MILL ROBERT RHOTON

Scott County Telephone Cooperative delivers residential and business broadband, TV, and phone services to customers in rural Southwestern Virginia and Northeast Tennessee. To inquire, please contact us at 276-452-9119. You can text us, anytime, anywhere! We're here for support and any questions you have! Send us a text at 866-457-5844 Official Notice to all members of the Scott County Telephone Cooperative. Please click here to view notice. Fast internet. Reliable phone. Streaming made easy. CHECK YOUR ADDRESS Service you can count on starts here. Connect Outdoors Like Never Before Expand your WiFi beyond the walls of your home or business. Whether you need coverage for a patio, barn, dock, detached garage, or large commercial property, SCTC Outdoor WiFi solutions keep you connected where traditional WiFi falls short. LEARN MORE Cut the Cord. Keep the Channels. SFN TV NOW. The channels you love. The flexibility you want. Powered by SCTC. Watch live TV, local channels, sports, news, and premium entertainment on your favorite streaming devices. No cable box required. Just the channels you love, backed by SCTC's local support team. Whether you're watching at home or on the go, you'll enjoy a flexible TV experience backed by the local service and support you've trusted for years. Why Customers Love SFN TV NOW ✓ No cable box required ✓ Local channels included ✓ Replay TV – watch recently aired programs ✓ Catch Up TV – restart select programs already in progress ✓ Cloud DVR – record and watch on your schedule ✓ Stream on compatible TVs, phones, tablets, and streaming devices Find out More View TV Packages Business Services for businesses of any size BUSINESS PACKAGES Residential TV, Internet, and phone services to fit your household needs RESIDENTIAL PACKAGES Edit SFN TV NOW Edit CHANNEL GUIDE Edit BROADBAND Watch your favorite shows with SFN TV Now! SFN TV NOW SFN TV NOW Channel Guides

Embrace an effortless TV viewing experience with SFN TV Now, powered by SCTC! Dive into a seamless TV experience by signing up and grabbing the SFN TV Now app for your mobile device and streaming device today! Choose from our four exciting packages tailored to suit every taste and budget, all packed with local channels for your enjoyment! Discover the thrill of our latest features with SFN TV Now, powered by SCTC! Never miss a moment with our REPLAY option, giving you access to shows on demand for the past 24 hours. Don't let a late start ruin your TV experience! CATCH UP instantly by replaying from the beginning of any program. Call us today and find out how much you can save with SFN TV Now, powered by SCTC! 276-452-9119 SFN Channel Guides Basic Package $50.99 plus applicable taxes and fees Basic streaming package Up to 87 channels Have access to your local news channels and classic shows on MeTV, GRIT, and more! Core Package $85.99 plus applicable taxes and fees Includes channels from the Basic Package. Up to 152 channels. Includes CNN, Animal Planet, ESPN, Fox Sports, Hallmark, and more! Core+ Package $95.99 plus applicable taxes and fees Includes channels from Basic and Core Packages. Up to 180 channels. Catch your favorite shows on Boomerang, Science Channel, American Heroes, and more! Premium Package $109.99 plus applicable taxes and fees Includes channels from Basic, Core, and Core+ Packages. Up to 201 channels. Enjoy your favorite movies on Starz, Encore, and Showtime. **Not available in all areas. Pricing is subject to change without notice. Contact SCTC for details. Best suited for Fiber services.** Due to contractual agreements, certain channels may not be eligible for recording on SFN TV Now, powered by SCTC. SFN Frequently Asked Questions SFN Setup Guide Navigating SFN TV Now on a Media Player/Streaming Device SFN TV Now Compatible Device List

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Local Channel 30 Advertising Packages Residential advertising pricing 7 days without image $7.00 30 days without image $28.00 7 days with image $12.00 30 days with image $33.00 Business advertising pricing 7 days without image $13.00 30 days without image $35.00 7 days with image $20.00 30 days with image $40.00 Public service announcements such as church information, school information, and non-profit organizations may advertise with Channel 30 free of charge. Exclusions apply. Please call us at 452-8484 or email us at channel30@sctc.org if you have questions. Tips Answer these questions in your ad: Who, What, When, & Where Abbreviate. Fewer words makes the ad easier to read. To submit questions or ads via email, send your requests to channel30@sctc.org Channel 30 Weekly Program Schedule **Subject to change without notice.** Sunday 10:55 AM - Gate City United Methodist Church 2:30 PM - Real Virginia News Magazine 3:00 PM - Fellowship Chapel Church 4:00 PM - "Lazy Time Pickin' Parlor" (repeat) Monday 4:30 PM - Real Virginia News Magazine 5:00 PM - Lee Smith Singers 7:00 PM - "Lazy Time Pickin' Parlor" (NEW) Tuesday 10:00 AM - Lee Smith Singers 2:00 PM - "Lazy Time Pickin' Parlor" (repeat) 4:00 PM - Scott County School Board Meeting 5:00 PM - Scott County Board of Supervisors Wednesday 6:45 PM - Holston View Methodist Church 8:00 PM - Gate City United Methodist Church 9:30 PM - Fellowship Chapel Church 10:30 PM - Real Virginia News Magazine Thursday 10:00 AM - Holston View Methodist Church 4:00 PM - "Lazy Time Pickin' Parlor" (repeat) 9:00 PM - Oak Glen Baptist Church Friday 12:00 PM - Scott County School Board Meeting 4:00 PM - Scott County Board of Supervisors Meeting Saturday 11:00 AM - Scott County School Board Meeting 12:00 PM - Real Virginia News Magazine 3:00 PM - Scott County Board of Supervisors Meeting 7:00 PM - Real Virginia News Magazine

Email Support iOS Devices IMAP Configuration Guide for iOS Devices: iPhone, iPod, and iPad. Go into the Settings icon. Scroll down to Mail Select Accounts . Select Add Account . Select Other . Select Add Mail Account . Enter in your Name - (Ex: Jane Doe) Enter your email address - (Ex: janedoe@sctv.coop or janedoe@mounet.com ) Enter a Description - (Ex: SCTV Email or Mounet Email) Select Save . You may also need these additional settings: Under the Incoming Mail Server, add the following: Host Name: If your email ends with @mounet.com: mail.mounet.com If your email ends with @sctv.coop mail.sctv.coop Username : Your email address - (Ex: janedoe@mounet.com or janedoe@sctv.coop ) Password : Your email account password. Select Save . Android Device Email Setup Guide for most Android devices. Open the Gmail app and navigate to the Settings section. Select Add Account Select Personal (IMAP/POP) and select Next. Choose the type of email account you will be using: IMAP will store the emails on the server and show a copy on your device. IMAP is the best in most cases. Enter the password for your email account and tap Next . Incoming Server Settings Username: Enter your full email address Password: Enter the password for your email account Server: mail.sctv.coop or mail.mounet.com Port and Security Type: If you are using IMAP, please choose either: Secure - Port 993 and Security Type: SSL/TLS Insecure - Port 143 and Security Type: None Outgoing Server Settings Select Require Sign-In Username: Enter your full email address Password: Enter the password for your email account Server: mail.sctv.coop or mail.mounet.com Port and Security Type: Secure - Port 587 and Security Type: SSL/TLS Insecure - Port 25 and Security Type: None Once the settings are entered, select Next . Windows Mail Setup Setup Guide for the default Windows Mail application. Click the Windows button in the task bar and search "Mail ." When Mail opens for the first time, you will get an "Add an account " screen, simply choose "Other account (IMAP/POP) " After clicking Other account, it will prompt you to enter your email address, name, and email account password . Once you enter this information, click Next or Sign In . If Windows Mail wasn't able to automatically configure the account , you will receive another window to enter additional information. Email Address Username : Your full email address Password : Your email account password Account Name : SCTV Email or Mounet Email Send your messages using this name : Your Full Name Incoming email server : If your email ends with @mounet.com: mail.mounet.com If your email ends with @sctv.coop mail.sctv.coop Account type: IMAP4 Outgoing (SMTP) email server : If your email ends with @mounet.com: mail.mounet.com If your email ends with @sctv.coop: mail.sctv.coop Please check the following boxes : Outgoing server requires authentication Use the same user name and password for sending email Require SSL for incoming email Require SSL for outgoing email Click Sign in Outlook 2019 Setup Setup Guide for the Outlook 2019 application. Open Outlook. If this is the first time you have opened Outlook, you will be directed to the new account wizard. When the Welcome to Outlook 2019 box opens, enter your email address and click Advanced Options . Check the box for the option Let me set up my account manually and then click Connect . In the Choose account type window, select IMAP . Enter the following settings, then click Next : Incoming mail: Server: If your email ends with @mounet.com: mail.mounet.com If your email ends with @sctv.coop: mail.sctv.coop Port: 993 Encryption method: SSL/TLS Require logon using Secure Password Authentication (SPA): Unchecked Outgoing mail: If your email ends with @mounet.com: mail.mounet.com If your email ends with @sctv.coop: mail.sctv.coop Port: 587 Encryption Method: STARTTLS Require logon using Secure Password Authentication (SPA): Unchecked Click Next Enter your email account password, then click Connect . If you are having issues with your email account or are unable to login, feel free to give us a call! We are available 24/7/365! We can be reached by calling 276-452-9117 .

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Support We have now created a new page on our site dedicated to known and new issues that may arise on our network! Click here to view our Network Status page. Repair & Technical Support Hours: Technical Support is now open 24/7/365 ! Telephone: 276-452-9117 or Toll-Free: 800-833-9823 **Please note: If you are having problems with long-distance or wireless calling to rural areas, visit the FCC's Rural Call Completion page to learn more about the issue.** Send us a message! First name(Required) Last name(Required) Email(Required) Phone(Required) Multi-line address Country/Region(Required) Address(Required) Address - line 2 City(Required) Zip / Postal code(Required) Single choice(Required) I need technical assistance. I need to report an outage. I need to report a line down/damaged line/tree on line. I have a billing question or have a question for Customer Service. I need assistance with something else. Please describe your issue or message in this field! Please do not enter your address in this field.(Required) Preferred Contact Method(Required) Phone Email Other Submit

Capital Credits As a member of Scott County Telephone Cooperative, you’re also an owner. We are a not-for-profit entity. We don’t answer to shareholders – we answer to you, our members. When you make a payment to SCTC, a portion of that money goes toward strengthening the network that provides you service. Those funds are called capital credits, and they are used to invest in capital additions and improvements to ensure system reliability and meet the growth demand SCTC is experiencing. This reduces the need for interest-bearing loans, which helps to keep costs down. A record of your investment, or capital credit account, is established in your name when you become a member of our cooperative. Each year, any funds remaining after expenses have been paid (margins) are allocated to your capital credit account. Capital credits, which are based on the amount of applicable services you have purchased over the year, vary from member to member and year to year. The SCTC Board of Directors, after assessing the financial condition of the co-op, determines what portion, if any, of margins can be returned or distributed to members. This process helps keep the cooperative financially stable while offering members the benefit of a distribution whenever possible. When we have a good financial year, you benefit. Definitions What are capital credits? What is a capital credit allocation? What is a discounted distribution? What does SCTC do with capital credits when they are not distributed? How do I receive my distribution if I'm a former member and don't receive a bill? Estate Refunds If a member passes away, the administrator of their estate must notify the cooperative in order to claim the remaining capital credit balance at a discounted distribution rate. The administrator of the estate of a deceased Scott County Telephone account holder may receive the estate payment for a capital credit refund by doing ALL of the following: Providing a copy of the death certificate of the deceased member Submitting Scott County Telephone Cooperative’s CAPITAL CREDITS CLAIM FORM. Valid Driver’s License-OR- Original documentation designating as Court Appointed Representative of the Estate (from court) Payments to estates are made for funds up through the year of the death of the member. All deceased members’ remaining capital credits can be paid out at a discounted rate after receiving the approval of the Scott County Telephone Cooperative Board of Directors. IMPORTA NT THINGS TO KNOW Estate payments are mailed after the approval of the Scott County Telephone Cooperative Board of Directors. Capital Credits Claim Form must be notarized. No interest is earned on capital credits. If you are an active member of Scott County Telephone Cooperative, your distribution will be applied to your bill. Capital credits that are claimed early due to the death of the SCTC member are returned to the family member at a discounted rate. Unclaimed capital credits go back to the cooperative to be distributed to the active members’ accounts. Capital credits are the return of money paid for services in a previous year and are generally not taxable income for residential customers, unless the bills paid were deducted for tax purposes. Businesses may be subject to different IRS guidelines. Members should consult with a tax professional for questions related to income tax filings. SCTC does not provide legal, tax or accounting advice and this information is provided as a courtesy only. DO WE OWE YOU MONEY? Unfortunately, we can’t always find everyone who has earned a capital credit. Enter the first three letters of your last name in the search box below to search for any un-cashed – a.k.a. unclaimed-capital credit checks. If you find your name listed, please send an email to ccinquiry@sctc.org and include the name of the SCTC member. Please provide the following: Your previous service address(es) The approximate dates you were at the previous address(es) The last four of your social security number Your current mailing address A copy of your driver’s license will need to be provided prior to our mailing your check. Main office: 149 Woodland St., Gate City, VA 24251 By mail: SCTC, P.O. Box 487, Gate City, VA 24251 Email: ccinquiry@sctc.org Please make sure to include the member name with any inquiry.

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