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Employment Information Thank you for your interest in employment opportunities at Scott County Telephone Cooperative (SCTC). We accept applications on an on-going basis. Submitted applications will be active for one (1) year. After that time, or if your application information changes, please submit your application again. We are an Equal Opportunity Employer and do not discriminate for any reason. We will recruit, employ, and promote in all job classifications without regards to race, color, religion, sex, national origin, age, disability, genetic information, or veteran status. Please let us know if you need an accommodation in the application process. SCTC is a drug-free workplace, and utilizes pre-employment drug screening and background checks as a condition of employment. For consideration, you may download and print the application here Employment Application or obtain an application from our Business Office and return it in person, via e-mail, postal mail, submitting it here on our website, or fax to the fax number listed below. SCTC Business Office: Attn. Human Resources P.O. Box 487, Gate City, VA, 24251 Fillable PDF Application E-mail Address: employment@sctc.org Fax Number: 276-452-2445 Open Positions: We currently do not have any open positions at this time, please check again later.

Support We have now created a new page on our site dedicated to known and new issues that may arise on our network! Click here to view our Network Status page. Repair & Technical Support Hours: Technical Support is now open 24/7/365 ! Telephone: 276-452-9117 or Toll-Free: 800-833-9823 **Please note: If you are having problems with long-distance or wireless calling to rural areas, visit the FCC's Rural Call Completion page to learn more about the issue.** Send us a message! First name(Required) Last name(Required) Email(Required) Phone(Required) Multi-line address Country/Region(Required) Address(Required) Address - line 2 City(Required) Zip / Postal code(Required) Single choice(Required) I need technical assistance. I need to report an outage. I need to report a line down/damaged line/tree on line. I have a billing question or have a question for Customer Service. I need assistance with something else. Please describe your issue or message in this field! Please do not enter your address in this field.(Required) Preferred Contact Method(Required) Phone Email Other Submit

Home Security Home Security Monthly Pricing Pricing after 1st year reflects a $3.99 Monthly Maintenance Fee. SECURITY ONLY AFTER FIRST YEAR FIRST YEAR With Telephone Service $29.99 per month $33.98 per month With Streamline or Ideal Package $26.99 per month $30.98 per month With Works or Supreme Package $23.00 per month $27.98 per month Home Security & Medical Alert Monthly Pricing Pricing after first year reflects a $3.99 required Monthly Maintenance Fee. Medical Alert Equipment may be purchased for a one-time fee of $149.99 (plus applicable tax) or may be leased for a monthly charge of $4.99. Monthly monitoring charges will apply each month. SECURITY AND MEDICAL ALERT AFTER FIRST YEAR FIRST YEAR With Telephone Service $49.98 per month $53.97 per month With Streamline or Ideal Package $44.98 per month $48.97 per month With Works or Supreme Package $39.98 per month $43.97 per month Basic Security Equipment Pricing Ask about add-ons such as key fobs, smoke detectors and glass break sensors and more. Additional fees will apply. SECURITY AND MEDICAL ALERT 1 Control Panel, 3 Wireless Door/Window Contacts, 1 Wireless Motion Sensor, 1 Wireless Smoke Detector, 1 Keyfob $199.95 DCJS # 11-7231

Local Channel 30 Advertising Packages Residential advertising pricing 7 days without image $7.00 30 days without image $28.00 7 days with image $12.00 30 days with image $33.00 Business advertising pricing 7 days without image $13.00 30 days without image $35.00 7 days with image $20.00 30 days with image $40.00 Public service announcements such as church information, school information, and non-profit organizations may advertise with Channel 30 free of charge. Exclusions apply. Please call us at 452-8484 or email us at channel30@sctc.org if you have questions. Tips Answer these questions in your ad: Who, What, When, & Where Abbreviate. Fewer words makes the ad easier to read. To submit questions or ads via email, send your requests to channel30@sctc.org Channel 30 Weekly Program Schedule **Subject to change without notice.** Sunday 10:55 AM - Gate City United Methodist Church 2:30 PM - Real Virginia News Magazine 3:00 PM - Fellowship Chapel Church 4:00 PM - "Lazy Time Pickin' Parlor" (repeat) Monday 4:30 PM - Real Virginia News Magazine 5:00 PM - Lee Smith Singers 7:00 PM - "Lazy Time Pickin' Parlor" (NEW) Tuesday 10:00 AM - Lee Smith Singers 2:00 PM - "Lazy Time Pickin' Parlor" (repeat) 4:00 PM - Scott County School Board Meeting 5:00 PM - Scott County Board of Supervisors Wednesday 6:45 PM - Holston View Methodist Church 8:00 PM - Gate City United Methodist Church 9:30 PM - Fellowship Chapel Church 10:30 PM - Real Virginia News Magazine Thursday 10:00 AM - Holston View Methodist Church 4:00 PM - "Lazy Time Pickin' Parlor" (repeat) 9:00 PM - Oak Glen Baptist Church Friday 12:00 PM - Scott County School Board Meeting 4:00 PM - Scott County Board of Supervisors Meeting Saturday 11:00 AM - Scott County School Board Meeting 12:00 PM - Real Virginia News Magazine 3:00 PM - Scott County Board of Supervisors Meeting 7:00 PM - Real Virginia News Magazine

Please be sure to download and sign into the new SFN TV NOW GEN 2 app by Friday, October 10, 2025, to avoid any interruptions of service; as the original app will be sunsetted on that date. Once you are signed into the new app, you can delete the original SFN TV NOW app from your device. How to download and sign into the SFN TV Now Gen 2 on Roku and Firestick Streaming Devices Important Note: The username and password will NOT change from the original SFN TV NOW to the new Gen 2 app. You will need to setup your Favorites and DVR recordings on the new Gen 2 app, as these will NOT transfer from Gen 1 to Gen 2. On your Roku remote, you will now use the OK button in place of the * button to access the features menus (Add to Favorites, Record, Replay, etc.). You will see some differences and enhancements in functionality. How do I download SFN TV Now Gen 2 on a Roku device? Great Question! It's easy to download the SFN TV Now Gen 2 app on your Roku. ***PREREQUISITE: You will have needed to previously setup the Roku.*** Here's how: 1. Press the Home button your Roku remote 2. Scroll down and highlight Search in white, then press OK. 3. On the keyboard, type in "SFNTVNOW ". Then, on the right side of the screen, under Apps, you should see SFN TV NOW GEN 2 with a dark blue background. 4. Using the right arrow key, next to the OK button, navigate and highlight the SFN TV NOW GEN 2 application (a white box will be around the app when highlighted) and press OK. ***DO NOT GO TO THE ICON WITH THE YELLOW TOP RIGHT CORNER.*** 5. After you press OK, you should be taken to a screen that shows "Add app" in a white box. Press OK again. 6. Press OK to close the "App added" pop-up. 7. Press OK to open the SFN TV NOW GEN 2 application. 8. You will be taken to the SFN TV NOW registration screen. On this page, you will need to enter your Username, Password, and a Device Name. The Username and Password would have been sent to your email upon signing up to the SFN TV NOW service. ***If you have misplaced or don't know your username and password, please contact us at technical support and we can help you recover your credentials. Technical support can now be reached via web chat!*** How do I download SFN TV NOW on a Firestick? Great Question! It's a simple process to download the SFN TV NOW app on a Firestick or FireTV. ***PREREQUISITE: You will have needed to previously setup the Firestick or FireTV.*** Here's how: 1. Press the Home button your Firestick remote. 2. Search for an app by going to Find on the main menu. You can also use the Alexa or microphone button on your remote. 3. In the Search Bar, as you type in, "SFNTVNOW ," you should see the logo appear: 4. Click the OK button to go into the SFN TV NOW details. 5. To download the app, select Get. 7. Press OK to open the SFN TV NOW GEN 2 application. 8. You will be taken to the SFN TV NOW registration screen. On this page, you will need to enter your Username, Password, and a Device Name. The Username and Password would have been sent to your email upon signing up to the SFN TV NOW service. ***If you have misplaced or don't know your username and password, please contact us at technical support and we can help you recover your credentials. Technical support can now be reached via web chat!*** How do I sign into SFN TV NOW on my streaming device? Once you’ve downloaded and opened the SFN TV NOW app on your streaming device, you’ll see the login screen. You should have received an email from us with the subject "Welcome to SFN TV Now," which contains your Username and Password for SFN TV NOW. Here's what to do next: Username : Enter your Username in the Username or Name field. This will either begin with 464 or 474 . Password : Enter your password, which typically starts with the numbers 53 . Device Name : In the Device Name field, you can enter any name that will help you identify your device. After entering this information, simply press "Register " or "Sign In "! SFN TV NOW Channel Guides Back to SFN TV Now

Services Press the button below to get started! CHECK YOUR ADDRESS Watch your favorite shows with SFN TV Now! SFN TV NOW SFN TV NOW Channel Guides

Navigating SFN TV Now Gen 2 on a Media Player Main Menu When you first open SFN TV Now, you should see the following options: Full Screen Guide Channels Airing Now Recordings Restart TV Search Settings Exit The Channels List, Guide, Recordings, and Favorites options will be used for easier navigation with your SFN TV Now. Channels List The Channels List option shows a listing of channels that you are subscribed to that you can watch in real-time. You can use the up and down buttons to navigate the channel list. The back button takes you back to the menu. Pressing and holding the back button for 2 seconds will allow you to alternate between favorites lists. Guide The Guide shows a listing of channels and the time they are playing. You are able to look ahead, and you can go back and Replay programs that were airing up to 24 hours ago. You can use the up and down buttons to navigate the channel list. The left and right buttons will let you see future and past programming for a channel. The OK or the asterisk button lets you see your channel options. The reverse button will make the guide go UP by sections or channels. The fast forward button will make the guide go DOWN by sections or channels. Features of the SFN TV NOW Guide In the guide, channels will have icons along with the number to help you remember the channels you love. The guide also provides a short description of the shows you might want to watch as you move over them using the arrow buttons. Recordings The Recordings option displays all of your recorded programs, and there is no limit to the number of recordings you can have. Recordings are stored in the cloud and viewable for 7 days. How to Record on SFN TV Now While within the Guide, a.k.a. "EPG," or while in Full Screen, pressing the OK button on a program and highlighting the Record option or REC, will bring up the Recordings menu with different options for you to choose from. 3 Recording Options in SFN TV Now Record - This will record the show and add it to your recordings. Record Series - This will record all the episodes of the show you selected. Record Series (First Run) - This will record all the episodes of the show you selected, but only the NEW episodes. Favorites The Favorites List keeps the channels that you have marked as your favorite, and you can add or remove channels from your Favorites List at any time. Adding/Removing Favorite Channels When selecting a channel, you can use the OK button or asterisk button to reach the favorites options. If you want to save a channel to your Favorites List, you can choose Add to Favorites in the options menu when you are selecting the channel. If you want to remove a channel from the Favorites List, you can choose Remove from Favorites in the options menu when you select the channel. Other Features Replay Feature When selecting a program that aired in the past 24 hours, you can use the OK or asterisk button to select the Replay option. Simple Navigation If you are watching SFN in full-screen mode, you can use the up and down arrows to switch channels without using the guide. To get started, locate the HDMI port either on the side or back your your TV. Your Roku will plug into this port. SCTC recommends using the Roku Streaming Stick 4K or Roku Ultra for watching your SFN TV Now. If you do not have a Roku stick or SmartTV, we offer Roku Streaming Stick 4Ks for a monthly lease! Back to SFN TV Now

Email Support iOS Devices IMAP Configuration Guide for iOS Devices: iPhone, iPod, and iPad. Go into the Settings icon. Scroll down to Mail Select Accounts . Select Add Account . Select Other . Select Add Mail Account . Enter in your Name - (Ex: Jane Doe) Enter your email address - (Ex: janedoe@sctv.coop or janedoe@mounet.com ) Enter a Description - (Ex: SCTV Email or Mounet Email) Select Save . You may also need these additional settings: Under the Incoming Mail Server, add the following: Host Name: If your email ends with @mounet.com: mail.mounet.com If your email ends with @sctv.coop mail.sctv.coop Username : Your email address - (Ex: janedoe@mounet.com or janedoe@sctv.coop ) Password : Your email account password. Select Save . Android Device Email Setup Guide for most Android devices. Open the Gmail app and navigate to the Settings section. Select Add Account Select Personal (IMAP/POP) and select Next. Choose the type of email account you will be using: IMAP will store the emails on the server and show a copy on your device. IMAP is the best in most cases. Enter the password for your email account and tap Next . Incoming Server Settings Username: Enter your full email address Password: Enter the password for your email account Server: mail.sctv.coop or mail.mounet.com Port and Security Type: If you are using IMAP, please choose either: Secure - Port 993 and Security Type: SSL/TLS Insecure - Port 143 and Security Type: None Outgoing Server Settings Select Require Sign-In Username: Enter your full email address Password: Enter the password for your email account Server: mail.sctv.coop or mail.mounet.com Port and Security Type: Secure - Port 587 and Security Type: SSL/TLS Insecure - Port 25 and Security Type: None Once the settings are entered, select Next . Windows Mail Setup Setup Guide for the default Windows Mail application. Click the Windows button in the task bar and search "Mail ." When Mail opens for the first time, you will get an "Add an account " screen, simply choose "Other account (IMAP/POP) " After clicking Other account, it will prompt you to enter your email address, name, and email account password . Once you enter this information, click Next or Sign In . If Windows Mail wasn't able to automatically configure the account , you will receive another window to enter additional information. Email Address Username : Your full email address Password : Your email account password Account Name : SCTV Email or Mounet Email Send your messages using this name : Your Full Name Incoming email server : If your email ends with @mounet.com: mail.mounet.com If your email ends with @sctv.coop mail.sctv.coop Account type: IMAP4 Outgoing (SMTP) email server : If your email ends with @mounet.com: mail.mounet.com If your email ends with @sctv.coop: mail.sctv.coop Please check the following boxes : Outgoing server requires authentication Use the same user name and password for sending email Require SSL for incoming email Require SSL for outgoing email Click Sign in Outlook 2019 Setup Setup Guide for the Outlook 2019 application. Open Outlook. If this is the first time you have opened Outlook, you will be directed to the new account wizard. When the Welcome to Outlook 2019 box opens, enter your email address and click Advanced Options . Check the box for the option Let me set up my account manually and then click Connect . In the Choose account type window, select IMAP . Enter the following settings, then click Next : Incoming mail: Server: If your email ends with @mounet.com: mail.mounet.com If your email ends with @sctv.coop: mail.sctv.coop Port: 993 Encryption method: SSL/TLS Require logon using Secure Password Authentication (SPA): Unchecked Outgoing mail: If your email ends with @mounet.com: mail.mounet.com If your email ends with @sctv.coop: mail.sctv.coop Port: 587 Encryption Method: STARTTLS Require logon using Secure Password Authentication (SPA): Unchecked Click Next Enter your email account password, then click Connect . If you are having issues with your email account or are unable to login, feel free to give us a call! We are available 24/7/365! We can be reached by calling 276-452-9117 .

The Knoxville SFN Channel Guide includes channels and packages offered to customers who are subscribed to SFN TV Now powered by SCTC who receive local channels in the Knoxville, TN area. Knoxville Area Channel Guide for SFN TV Now Click the button below to download. PVEC Fiber SFN Channel Guide.pdf Back to SFN TV Now

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